Orders and Shipping
We ship all Mimosa Hostilis root bark orders within 1–2 business days. Delivery typically takes 3–7 business days in the U.S., and 7–15 days for international orders. We offer discreet packaging and trackable shipping worldwide.
Click the “Account” icon at the top of our homepage and follow the prompts to register. Creating an account lets you track orders, save shipping details, and view your purchase history.
To change your shipping address, log in to your account and update your information under “Addresses.” If you’ve already placed an order, please contact our support team ASAP.
Once your MHRB order ships, you’ll receive a confirmation email with a tracking number. You can also log in to your account on themimosacompany.us to view tracking updates.
No. For your security, we do not store any payment information. All payments are processed through secure, encrypted checkout services.
Sales tax is only applied where legally required, based on your shipping location.
Yes! We offer worldwide shipping for Mimosa Hostilis root bark. However, please check your local laws and import regulations before ordering, as we are not responsible for customs issues.
Yes. We package all items from the same order into one discreet, sealed shipment whenever possible to protect your product and simplify delivery.
Returns and Exchanges
We offer a 100% satisfaction guarantee. If you’re not satisfied with your order, contact us within 14 days for a return or exchange. Items must be unopened and in original condition.
We’re sorry! Please contact our support team right away with your order number and a photo. We’ll send the correct item or issue a refund.
If your MHRB package arrives damaged, take a photo and contact us within 48 hours. We’ll replace or refund your order as soon as possible.
Once your return is approved, we’ll send you the return shipping address and instructions via email. We do not accept returns without prior approval.
Reach us anytime via our Contact Page, or email us at support@themimosacompany.us. We usually respond within 24 hours.
If your order hasn’t shipped yet, contact us immediately. We’ll update the address before dispatch. Once shipped, we can’t change the destination.
Orders can be changed or canceled within 1 hour of placing them. Contact us right away for changes. After that, processing begins, and changes may not be possible.
Yes! If an item is marked “Sold Out,” contact us to request a pre-order or get notified when it’s back in stock. We restock high-demand products regularly.